FAQ

woman lying down writing in mental health merch

FREQUENTLY ASKED QUESTIONS

What does mental health merch mean?

Mental health merch is a relatively new category that brings mental health awareness to fashion. In each design, we’re shouting our message to the world—that we’re all on a journey of self evolution. Every time you wear this apparel, you’re wearing your support on your sleeve (literally) for those on their path to becoming self evolvers.   

How do I know which size is best for me?

We’ve included a sizing guide by every product so you’ll never be in the dark about measurements and fit. We also detail our models’ sizing so you can picture how the clothes might fit on you. Still not sure? Our exchange policy is quick and easy!

Is your clothing for men or women?

Both! Our clothing is purposefully designed to be flattering for both men and women. We don’t believe the label matters…just the way the clothes make you feel!

Is the clothing sustainably made/sourced?

The manufacturer we’ve partnered with has sustainability goals that match our own. They, like us, know there’s a waste issue in the fashion industry, and they’re doing something about it. Every purchase is made to order and printed on-demand, which leads to less overall waste. The packaging used is also made of post-consumer recycled plastics which has saved more than 55,475 pounds of plastics since beginning in February 2020. Lastly, our manufacturer has stratetgically located fulfillment centers across the U.S. which allows for faster shipping and lowers shipping costs.

In addition, they donate damaged and returned products to charities like the Red Cross, the American Kidney Fund, and Goodwill.

When will my product(s) ship?

It takes two to seven days after placing an oder for our manufacturers to create your mental health merch and ship. Shipping times vary based on product availability and shipping destination.

How do I track my order?

After you place an order, our manufacturer will send you an email confirmation. Once your order has shipped, you’ll receive another email with a tracking number.

What is your return policy?

Any claims for misprinted/damaged/defective mental health merch items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense. If you or your customers notice an issue on the products or anything else on the order, please submit a problem report.

Can I exchange an item?

We want you to love your item as much as we do! We gladly accept exchanges of unworn, unwashed clothing within 30 days of purchase. To exchange, contact us to start the process (browse new items to exchange in the meantime!).